Customer Relations Representative - State Farm Agent Team Member
Full Time • Wind Lake, WI
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUR OUR AGENCY:
I’ve been a State Farm agent for 25 years and love leading a small, tight-knit team here in Racine County. I’m now looking to grow the team with someone who shares our values and passion for helping others.
I’ve been a State Farm agent for 25 years and love leading a small, tight-knit team here in Racine County. I’m now looking to grow the team with someone who shares our values and passion for helping others.
I’ve been married for 35 years, have two sons, four wonderful grandkids, and two dogs—Max and Levi. Faith and family are central to everything I do.
I’m proud to be a longtime community member and have served as a PTO President, speaker for Professional Business Women of SE Wisconsin, and a volunteer with Hunger Task Force. I’m also a multi-time qualifier for both Ambassador Travel and State Farm Pacesetter.
If you're looking for a supportive, family-first work environment with deep roots in the community, you might be a perfect fit.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Lisa Ramlow - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $32,000.00 - $36,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Wind Lake, WI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none